Privacy Policy

Privacy Policy Last Updated: February 5, 2026

Gorilla Apex ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gorillaapex.com (the "Site"), engage our managed IT services, or interact with us in any way.

1. Information We Collect We collect information in these categories:

• Personal Information: Name, business email, phone, company name, job title (from contact forms, inquiries, or service agreements).
• Service-Related Data: Device info, IP address, browser type, logs, usage data, and client network/system data we access to provide managed IT, cybersecurity, cloud, backup, infrastructure, or intelligence services.
• Payment Information: Billing details (handled securely via third-party processors—we do not store full card numbers).
• Cookies & Tracking: Session data, preferences, analytics (Google Analytics, etc.) via cookies/pixels.

We do not sell personal information.

2. How We Use Your Information

• Provide, maintain, and improve our managed IT services (monitoring, support, security, etc.).
• Communicate with you (support tickets, updates, invoices).
• Comply with legal obligations (e.g., audits, subpoenas).
• Analyze usage to enhance service quality and security.

3. Sharing Your Information We share data only as needed:

• With service providers (hosting, payment processors, cloud vendors) under strict contracts.
• For legal compliance, business transfers, or to protect rights/safety.
• We do not sell or rent personal information.

4. Your Rights (CCPA / General) If you are a California resident (under CCPA/CPRA), you have rights to:

• Know what personal information we collect/use/share.
• Request deletion of your data (subject to exceptions for service delivery).
• Opt out of any "sale/sharing" (we do not sell).
• Limit use of sensitive personal information.
• Non-discrimination for exercising rights.

To exercise rights, email privacy@gorillaapex.com. We respond within 45 days (extendable). Verification required.

5. Data Security We use industry-standard safeguards (encryption, access controls, monitoring). No system is 100% secure—we cannot guarantee absolute protection.

6. Data Retention We keep data as long as needed for services, legal requirements, or legitimate interests (typically 7 years for financial records).

7. Children's Privacy Our services are not directed to children under 13. We do not knowingly collect data from children.

8. Changes to This Policy We may update this policy. Changes will be posted here with updated date.

9. Contact Us For questions or rights requests: Email: privacy@gorillaapex.com Address: 2835 19th Ave, Suite 600 Box2, Forest Grove, OR 97116

By using our Site or services, you consent to this Privacy Policy.